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The SURFconext team is the first point of contact for all questions, issues or incidents regarding SURFconext Strong AuthenticationSURFsecureID. The SURFconext team offers support to all Identity Providers and Service Providers, as well as users that act as a Registration Authority on behalf of the institution.
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End-users should contact their own local institution for support. A wiki with documentation for end-users is available here: NL/EN
Service Levels
SURFconext Strong Authentication is an additional service within SURFconext, more The service levels of SURFsecureID are part of SURFconext. More information on the applicable service levels can be found at:
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