Period
(year-month)		Actual in
that month		Norm (average
last 12 months)		Realised average
last 12 months 		Remarks
2024-03100.0%>= 99.9%100.0%
2024-02100.0%>= 99.9%100.0%2024-02-08: short disruption for some OIDC RPs with specific state parameter value
2024-01100.0%>= 99.9%100.0%
2023-12100.0%>= 99.9%100.0%
2023-11100.0%>= 99.9%100.0%2023-11-27: disruption in eduGAIN downstream metadata, consumed by some service providers
2023-10100.0%>= 99.9%100.0%
2023-09100.0%>= 99.9%100.0%
2023-08100.0%>= 99.9%100.0%
2023-07100.0%>= 99.9%100.0%
2023-06100.0%>= 99.9%100.0%Some service providers had trouble refreshing updated metadata.
2023-05100.0%>= 99.9%100.0%2023-05-24 12:15-12:30 complete outage. Availability this month 99.97%
2023-04100.0%>= 99.9%100.0%
2023-03100.0%>= 99.9%100.0%
2023-02100.0%>= 99.9%100.0%
2023-01100.0%>= 99.9%100.0%2023-01-11/13: short hiccups
2022-12100.0%>= 99.9%100.0%
2022-11100.0%>= 99.9%100.0%
2022-10100.0%>= 99.9%100.0%2022-10-25: hiccup/high response times 14:24-14:27
2022-09100.0%>= 99.9%100.0%
2022-08100.0%>= 99.9%100.0%
2022-07100.0%>= 99.9%100.0%
2022-06100.0%>= 99.9%100.0%2022-06-17: overzealous rate limiting blocked a number of legitimate OIDC authentications
2022-05100.0%>= 99.9%100.0%2022-05-31: disruption for services connected directly to SURFsecureID gateway (<0.5%)
2022-04100.0%>= 99.9%100.0%
2022-03100.0%>= 99.9%100.0%
2022-02100.0%>= 99.9%100.0%
2022-01100.0%>= 99.9%100.0%
2021-12100.0%>= 99.9%100.0%2021-12-23: attribute aggregation unavailable for a short time
2021-11100.0%>= 99.9%100.0%
2021-10100.0%>= 99.9%100.0%
2021-09100.0%>= 99.9%100.0%2021-09-16 19:45: Outage 4 mins due to SURF network maintenance
2021-08100.0%>= 99.9%100.0%
2021-07100.0%>= 99.9%100.0%
2021-06100.0%>= 99.9%100.0%
2021-05100.0%>= 99.9%100.0%
2021-04100.0%>= 99.9%100.0%
2021-03100.0%>= 99.9%100.0%2021-03-06: Partial interruption 11:23-11:26, caused by network maintenance.
2021-02100.0%>= 99.9%100.0%
2021-01100.0%>= 99.9%100.0%
2020-12100.0%>= 99.9%100.0%
2020-11100.0%>= 99.9%100.0%2020-11-10: Outage OpenID Connect 14 minutes

2020-10

100.0%>= 99.9%100.0%
2020-09100.0%>= 99.9%100.0%
2020-08100.0%>= 99.9%100.0%
2020-07100.0%>= 99.9%100.0%
2020-06100.0%>= 99.9%100.0%
2020-05100.0%>= 99.9%100.0%
2020-04100.0%>= 99.9%100.0%
2020-03100.0%>= 99.9%100.0%2020-03-06: disruption on the SURFnet network (SNTT-46648) may have affected external reachability of SURFconext
2020-02100.0%>= 99.9%100.0%
2020-01100.0%>= 99.9%100.0%
2019-12100.0%>= 99.9%100.0%
2019-11100.0%>= 99.9%100.0%
2019-10100.0%>= 99.9%100.0%
2019-09100.0%>= 99.9%100.0%
2019-08100.0%>= 99.9%100.0%
2019-07100.0%>= 99.9%100.0%2019-07-05: Outage one minute
2019-06100.0%>= 99.9%100.0%
2019-05100.0%>= 99.9%100.0%
2019-04100.0%>= 99.9%100.0%
2019-03100.0%>= 99.9%100.0%2019-03-15: Disruption eduGAIN upstream metadata
2019-02100.0%>= 99.9%100.0%
2019-01100.0%>= 99.9%100.0%2019-01-15: Outage 07:00-07:15 (15 minutes).
2018-12100.0%>= 99.9%100.0%2018-12-11: Reduced availability 45 mins.
2018-11100.0%>= 99.9%100.0%
2018-10100.0%>= 99.9%100.0%2018-10-27: Outage 15 minutes complete platform.
2018-09100.0%>=99.9%100.0%2018-09-13: Disruption OpenID connect 38 minutes, availability OIDC = 99.9%
2018-08100.0%>= 99.9%100.0%
2018-0799.9%>= 99.9%100.0%2018-07-25 Disruption: complete outage 34 minutes 03:45 - 04:19 (AM)
2018-06100.0%>= 99.9%100.0%2018-06-07 in the morning, login trouble for 0.5% of users.
2018-05100.0%>= 99.9%100.0%
2018-04100.0%>= 99.9%100.0%
2018-03100.0%>= 99.9%100.0%
2018-02100.0%>= 99.9%100.0%2018-02-01 in the morning, WAYF unusable with IE11.
2018-01100.0%>= 99.9%100.0%2018-01-11 Problem with spurious "Session Lost" errors.
2017-12100.0%>= 99.9%100.0%
2017-11100.0%>= 99.9%100.0%
2017-10100.0%>= 99.9%100.0%
2017-09100.0%>= 99.9%100.0%Short unreachability due to network disruption 2017-09-14, does not count towards availability SURFconext
2017-08100.0%>= 99.9%100.0%
2017-07100.0%>= 99.9%100.0%
2017-06100.0%>= 99.9%100.0%
2017-05100.0%>= 99.9%100.0%
2017-04100.0%>= 99.9%100.0%
2017-03100.0%>= 99.9%100.0%
2017-02100.0%>= 99.9%100.0%
2017-01100.0%>= 99.9%100.0%
2016-1299.8%>= 99.9%100.0%Outages 2016-12-05 & 2016-12-15
2016-11100.0%>= 99.9%100.0%
2016-10100.0%>= 99.9%100.0%Outage 2016-10-07
2016-09100%>= 99.9%100.0%
2016-08100%>= 99.9%100.0%
2016-07100%>= 99.9%100.0%
2016-06100%>= 99.9%100.0%
2016-05100%>= 99.9%100.0%
2016-04100%>= 99.9%100.0%
2016-03100%>= 99.9%100.0%
2016-02100%>= 99.9%99.9%
2016-01100%>= 99.9%99.8%
2015-12100%>= 99.9%99.8%
2015-11100%>= 99.9%99.8%
2015-10100%>= 99.9%99.8%
2015-09100%>= 99.9%99.8%
2015-08100%>= 99.9%99.8%
2015-07100%>= 99.9%99.8%
2015-06100%>= 99.9%99.8%
2015-05100%>= 99.9%99.8%
2015-04100%>= 99.9%99.8%
2015-0398.37 %>= 99.9%99.8%Disruptions 8-3-2015 and 9-3-2015
2015-0299.68%>= 99.9%99.9%Disruption 10-2-2015  9:20-11:30
2015-01100%>= 99.9%100.0%
2014-12100%>= 99.9 %100.0%
2014-1199.91%>= 99.9 %100.0%Disruption 4-11-2014
2014-10100 %>= 99.9 %100.0%
2014-09100 %>= 99.9 %100.0%
2014-08100 %>= 99.9 %100.0%
2014-07100 %>= 99.9 %100.0%
For the availability percentage, an outage is defined as SURFconext being completely unavailable for more than one IdP or more than one SP.