1. end-users should get Grid Premium
    2. Grid Host Multi-Domain SSL is the proper eScience SSL server certificate; Grid Host SSL (without Multi-Domain SSL) is useless.
      In 2015 Grid Host Multi-Domain SSL was called Grid Host SSL UC; in early 2016 the name changed. Only the name; not the certificate profile.

    3. end users asking for a robot by default should get Grid Robot Name
    4. Grid Robot Email is for collaborative operations teams with a security incident response capability (at least they have to react to inquiries within one business day)
    5. Grid Robot FQDN is for OV vetted servers, administred by forks who can react in one working day